Puesto: IT Noc Technician Descripción del
Puesto: IT Network Operations Center technician. Rango de Edades: 25 - 40 años Rango Salarial: 4,000.00 - 5,000.00 Quetzales Ofrecemos
Salario competitivo. Prestaciones de Ley. Paquete de beneficios transactel. Plan de carrera interno. Requerimos
High School Diploma or Equivalent. 2 + years experience with TDM and VoIP telephony networks; Excellent computer skills. Excellent oral and written communications skills in both English and Spanish (80%-100% bilingual is REQUIRED). Must have strong communication and customer skills. Able to clearly communicate network issues and the status of efforts to resolve problems. Previous experience in a call center, network operations or help desk environment is desired. Must be able to work in a fast-paced environment and be able to multi-task, assess and set priorities based on customer and business impact. A basic understanding of telecommunications escalation requirements. A basic understanding of networking is required. Cisco or equivalent certificationsdegrees highly desirable. Windows Operating System is required. Unix/Linux Operating System is a plus. Experience with networking, servers, database and/or applications is a plus. [...]

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